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GoldMine® Corporate Edition
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Focus on Customer Relationships
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Opportunities to win and retain customers occur at every phase of the customer relationship life cycle. Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships. |
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Key Benefits
- Gain a big-picture view of activities and sales
- Automate routine, repetitive tasks
- Focus on customer relationships
- Choose from multiple remote access and integration options
- Proactively manage opportunities and customers’ needs
Features
- Advanced capabilities - Get all the functionality of GoldMine, but with a number of advanced capabilities for integrating with Microsoft® Outlook®, HEAT® Service & Support and other valuable add-ons.
- Company-centric viewing - Instantly access a company-centric view of customer and contact information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large number of contact records and users.
- Reporting and analysis - Analyze your leads, sales, and marketing. GoldMine Corporate Edition includes Crystal Report Designer®.
- Synchronization - Automate synchronization via GoldSync.
- Remote data access - Accomplish real-time mobile or Web access with GoldMine® Mobile Edition, iGoldMine™ or iGoldMine Plus™.
- Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
- Integration with HEAT Service & Support or HEAT® PowerDesk - Combine GoldMine and HEAT for a complete view of all interaction with contacts, including customer service and IT help desk issues.
- Business intelligence - Access business intelligence tools as part of Microsoft SQL, letting you analyze your data and schedule reports to email to users.
- Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location.
- Team-based collaboration - Share critical information across teams or the organization, inside and outside your office.
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