Find new efficiency by integrating HEAT Service & Support and LANDesk® Management Suite (LDMS) with HEAT® Desktop Manager.

Benefits

• View LDMS activities within HEAT
• Shorten call times
• Escalate more calls
• Boost technician productivity

Features

• Out-of-the-box integration and support - Quickly and easily integrate HEAT Service & Support and LANDesk Management Suite with this simple-to-use solution.
• Remote control - Remotely and securely access client desktops.
• Inventory identification - Decrease software licensing costs and respond to audits.
• Software distribution - Efficiently install and maintain software on the desktop.
• Password reset - Save time with remote password resetting.
• Chat - Increase communication with chat capabilities.
• Flexible access - Use either with HEAT Call Logging or its own user interface.